ZIEOLA is a premium jewelry brand offering thoughtfully designed pieces crafted for everyday elegance and meaningful moments. Our collections blend modern aesthetics with comfort, durability, and refined craftsmanship.

Our jewelry is crafted using high-quality 316L stainless steel, premium plating, and high-grade cubic zirconia.
All pieces are skin-friendly, hypoallergenic, and designed to resist tarnishing with proper care.

Yes. Our jewelry is made from nickel-free, hypoallergenic materials, making it suitable for most sensitive skin types. However, individual reactions may vary.

ZIEOLA jewelry is designed to be long-lasting and resistant to tarnish. To maintain shine and finish, we recommend avoiding prolonged exposure to water, perfumes, and harsh chemicals.

To keep your jewelry radiant:

• Store in a dry place, preferably in the original pouch or box
  
• Avoid contact with water, perfumes, and lotions
  
• Gently wipe with a soft cloth after use
  

Proper care helps extend the life of your pieces

Yes. We offer complimentary shipping on all orders, ensuring your jewelry reaches you safely and securely.

Orders are usually processed within 1–3 business days.
Delivery timelines may vary based on location, but most orders arrive within 5–10 business days after dispatch.

We offer a 7-day replacement policy for damaged or incorrect items.

To request a replacement:

• Please share an unboxing video clearly showing the issue
  
• Requests must be raised within 7 days of delivery

We currently do not accept returns for reasons other than damage or defects.

Orders can be cancelled only before dispatch.
Once shipped, cancellations are not possible.

Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status.

Absolutely. All transactions are processed through Shopify-approved secure payment gateways.
ZIEOLA does not store your card or payment details.

Currently, we ship within India only.
International shipping options may be introduced in the future.

Yes! Our jewelry makes a perfect gift. Each order is packed with care, making it ideal for birthdays, anniversaries, and special moments.

Email:support@zieola.com
Support Hours: Monday to Saturday, 10 AM – 6 PM (IST)

Prices, designs, and availability are subject to change without prior notice.
We recommend purchasing your favourite pieces while they’re available.