Privacy Policy

Privacy Policy

This Privacy Policy describes how ZIEOLA (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.zieola.com (the “Site”).

We value your trust and are committed to protecting your personal information and respecting your privacy.

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Personal Information You Provide

When you make a purchase or attempt to make a purchase, we may collect the following details:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information (processed securely via Shopify-approved payment gateways)

Note: We do not store your complete credit or debit card details.

Automatically Collected Information

We may automatically collect certain information such as:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on the Site

• Referring website or source

This information helps us improve your browsing and shopping experience.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Communicate with you regarding purchases, delivery, or support

• Provide customer support and resolve issues

• Send updates, offers, or promotions (only if you opt in)

• Improve our website, products, and services

• Prevent fraud and ensure secure transactions

3. Sharing Your Information

We share your information only when necessary and responsibly.

Trusted Third-Party Services

Your information may be shared with trusted partners such as:

• Shopify (our e-commerce platform)

• Payment gateways (for secure payment processing)

• Shipping and logistics partners (for order delivery)

• Marketing tools (only with your consent)

These parties are obligated to protect your information and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance site functionality

• Remember your preferences

• Analyze traffic and improve performance

You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect some features of the Site.

5. Data Security

We take reasonable and appropriate measures to protect your personal information.
Our Site uses secure technology and encryption to safeguard your data.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us at support@zieola.com.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders

• Comply with legal and accounting requirements

• Resolve disputes

• Enforce our policies

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

We encourage you to review their privacy policies separately.

9. Children’s Privacy

ZIEOLA does not knowingly collect personal information from individuals under the age of 18.
If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: support@zieola.com
Location: India